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Design Track

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Multi-channel Delivery: Defining the experience

Mar 6, 2015, 5:00 PM - Mar 6, 2015, 6:00 PM

Gestalt Ballroom

With customers using our products and services across digital channels - with multiple devices, multiple contexts, and in multiple roles - user experience designers must stop designing from the screen inwards and instead begin with the content and build out.

This session will provide specific advice and recommendations for designing seamless cross-channel experiences that make the most of the channels and devices themselves while minimizing development and maintenance effort.